Appointment Scheduling

I WOULD LIKE TO SCHEDULE MY APPOINTMENT WITHIN THE NEXT 30 DAYS TO HAVE MY METER EXCHANGED, RETROFITTED OR HAVE OTHER SERVICES.

TERMS OF USE STATEMENT

  1. YOU ARE THE ACCOUNT HOLDER OR AN AUTHORIZED REPRESENTATIVE OF THE ACCOUNT HOLDER FOR THE ACCOUNT YOU SEEK TO MAKE AN APPOINTMENT FOR;
  2. YOU ARE AT LEAST 18 YEARS OF AGE OR OLDER, OR IF THE AGE OF MAJORITY IS GREATER THAN 18 YEARS OF AGE IN YOUR STATE OR PROVINCE, YOU HAVE REACHED THE AGE OF MAJORITY;
  3. YOU AGREE YOU WILL NOT USE THE WEBSITE CONTENT OR SERVICES FOR ANY UNLAWFUL OR IMPROPER PURPOSE AND YOUR USE IS LIMITED TO MAKING AN APPOINTMENT FOR YOUR ACCOUNT; AND
  4. TRIBUS IS NOT RESPONSIBLE FOR THE ACCURACY OF THE INFORMATION RELATING TO YOUR ACCOUNT. IF ANY INFORMATION IS INCORRECT, YOU MUST CONTACT FORT WAYNE CITY UTILITIES AT 833-945-2522.
BY CLICKING ON THE “ACCEPT” BUTTON, I AGREE TO THE ABOVE TERMS OF USE STATEMENT.
Decline

Schedule Your Service

Tribus Services is a contractor with Fort Wayne City Utilities, and will be servicing your meter. Tribus Services' employees are identifiable by their vehicle, uniform and identification badge which includes the Tribus Services logo.

Action Required

  1. Provide access to your meter. The area surrounding your meter must be clear and easy for the installer to access.
  2. Be present during service. Someone 18 years or older must be present.
  3. You will need your account number in order to schedule your appointment. Please review this sample water bill with the account number highlighted.
  4. By selecting Schedule Appointment, you consent to your personally identifiable information (including, but not limited to, your name, phone number, and e-mail address) being collected by Tribus Services, Inc. and Itron, Inc. and transferred to the City of Fort Wayne. Your consent to this Terms of Use statement followed by your submission of such information represents your agreement to that collection and transfer.
  5. By selecting Schedule Appointment, you are acknowledging that no one in the home / business has had flu-like symptoms in the past two weeks and has not travelled outside of the U.S. in the past two weeks.

Questions

For questions about the process, reference the Frequently Asked Questions and other resources here: Fort Wayne City Utilities
 For additional assistance, call 833-945-2522 and a customer care representative would be happy to assist you further.

Account Number

Enter in your account number

Schedule